Refund & Cancellation Policy

At Premier Oil, we strive to provide our customers with the best possible service. If you need to cancel your order or request a refund, please review our Refund & Cancellation Policy outlined below.

Order Cancellation:

• You may cancel your order at any time before it has been dispatched for delivery. To cancel your order, please contact us by email at info@premieroil.ie and provide your order details.

• Once your order has been dispatched for delivery, it cannot be canceled. If you wish to return the product(s) after delivery, please refer to our Return Policy.

Refunds:

• Refunds will be issued for canceled orders or returned products in accordance with the following conditions:

  • Canceled Orders: If you cancel your order before it has been dispatched for delivery, a full refund will be issued to the original payment method used for the purchase.

  • Returned Products: If you wish to return a product after delivery, please refer to our Return Policy for instructions on how to initiate a return. Once the returned product has been received and inspected, we will issue a refund to the original payment method used for the purchase, minus any applicable fees (e.g., restocking fee, return shipping costs).

• Refunds may take up to [number] days to process, depending on your bank or payment provider.

Exceptions:

• We reserve the right to refuse refunds or exchanges on certain products, such as products that have been opened, used, or damaged by the customer.

Contact Us:

If you have any questions or concerns about our Refund & Cancellation Policy, please contact us at info@premieroil.ie